Real human help for Telus, Rogers + Bell customers
Patient, one-on-one phone and tablet help in Edmonton, plus a bill audit that lowers your phone bill. No hold music. No robots.
How it works
Call, text or email
Tell me what you need. No forms required.
We pick a time
At a local café, the library, or on a video call.
I help, patiently
We go at your pace. No question is too small.
Service one
Tired of talking to robots? I use my 10+ years of telecom experience to find you a better deal. I’ll review your bill and call the loyalty departments for you.
$50*
Free with tutoring
*No savings, no charge.
Service two
Patient, step-by-step coaching at a local café, library, or over video call. We move at your pace to make sure you’re comfortable with your technology.
$50 / hour
Flat rate. No hidden fees.
The big phone companies have made it almost impossible to talk to a person. I’m here to bridge that gap. Whether you need me to fight for a better price on your bill or show you how to share a photo with your grandkids, I provide the human connection that’s missing today.
Meet your neighbour, Brent
“I’m a local Edmontonian who knows the industry inside and out. I’m here to help, not to sell you things you don’t need.”
Call or text Brent. I’ll answer, or call you right back.
(587) 487-6806Email: thepatientphonetutor@gmail.com
Serving Southgate, Skyrattler, Mill Woods and all of Edmonton.